Dear Colleague, 

After nearly 20 years in neuropsychology, I've witnessed a painful truth again and again: 

Dementia caregivers report leaving appointments more confused and frustrated about their loved ones dementia symptoms than when they arrived— feeling that their questions haven’t been fully answered and their concerns overlooked. 

Unfortunately, this frustration often leads them to unfairly blame the care team when indeed the root cause is a system-wide issue — caregivers have not been adequately trained or supported in their critical role.

As a result, they resort to unnecessary ER visits, frantically call multiple providers for guidance, or dangerously search online for answers in panic, driven by fear and uncertainty about how to handle common dementia-related behaviors they don’t yet understand.

In their desperation, caregivers also end up monopolizing valuable time meant for patient care, discussing daily struggles, emotional overwhelm, and practical challenges rather than relaying critical medical information you need to best support them. 

As a specialist, your focus is patient care—but when caregivers are unprepared, they turn to you for all their training, pulling time and energy away from your medical role. 

That’s where I come in. 

Through my Confident Caregiver Academy, I provide caregivers with evidence-based training and practical tools that enable them to: 

• Manage difficult dementia-related behaviors reducing crisis visits and creating calmer environments.
• Communicate more clearly and confidently with their loved ones, reducing frustration and improving caregiver-patient relationships.
• Regain control over their caregiving role, so they feel empowered and less overwhelmed.
• Partner effectively with care teams, providing actionable insights and supporting your treatment recommendations.

 The benefits for you, as a provider, are significant: 

1. Reduced Caregiver Stress & Anxiety – When caregivers are less anxious and better equipped, they come to appointments more focused and prepared, allowing you to spend more time on patient care.
2. Improved Communication – Trained caregivers provide more detailed and actionable information, giving you the clarity you need to make informed decisions and adjust care plans.
3. Fewer Unnecessary ER Visits – Empowered caregivers are able to manage behaviors at home, reducing the need for crisis interventions and ER visits, so you can focus on patients who need urgent care.
4. Better Caregiver Support – With the skills to manage their emotional triggers, caregivers can support your treatment recommendations more effectively, leading to better patient outcomes.
5. A Collaborative Partnership – Trained caregivers work more closely with you, offering insights that make you feel more supported in delivering quality care. Their proactive involvement helps build trust between you, the patient, and their family.

Ultimately, when caregivers feel confident and supported, they create a more effective caregiving environment for your patients. The result is less frustration for both caregivers and YOU, leading to better outcomes for everyone involved. 

 [Or Together, we can address this gap in support and empower caregivers with the training and tools they need to provide better care for their loved ones — and in turn, make your work more effective and efficient.] 

Feel free to refer caregivers in need via the below fax number, phone number or email. As well, I’d love the opportunity to connect with you directly regarding your referral needs. If that's of interest, feel free to book a virtual chat to learn more about the Academy and explore how we can work together to better support your caregivers.

Looking forward to hearing from you! 

Best regards,
Dr. Camille Sinclair
Founder, Confident Caregiver Academy